Feature Recap for Q4 of 2025
Happy New Year! As another year comes to a close here at Time To Pet, we want to take a moment to reflect on the past year and appreciate some of the amazing milestones both our team and customers have reached. From migrating to a new help software to launching new add-ons like our built-in website builder and payroll product, Time To Pet was all about expanding and working to make our platform provide more utility to our customers. Previously, payroll processing wasn't something we were able to offer directly, and while we had tools to help calculate what you owed your staff, an outside payment processor was required. Now, you can take care of that all within Time To Pet!
As for our customers, 2025 was another standout year, with over half a billion dollars in business revenue earned from the completion of over 17.5 million pet care services. Tips were also on the rise, with clients leaving over $20.3 million dollars in tips to their pet care providers. That's an incredible show of gratitude and both of these figures are a tribute to your and your team's daily efforts and hard work! Thank you again for allowing us to be a part of your pet care journey! If you'd like to see more fun stats, check out our Time To Pet – By The Numbers 2025 blog post.
You can find more information on the great new features our team rolled out to wrap up the end of the year below, but if you have any questions or feedback for our team, don't hesitate to reach out to us at support@timetopet.com. We're always happy to help!
General Updates
"Bookkeeping 101: Everything Pet Care Pros Need to Know" Webinar
At the beginning of November, we had the wonderful opportunity to collaborate with Anne-Marie Kaden, the owner of Tiny Paws Bookkeeping, and host a webinar on Bookkeeping 101: Everything Pet Care Pros Need to Know. Anne-Marie broke down bookkeeping in a way that's simple, approachable, and specific to pet care professionals. As someone who has lived this life and experienced the trials and tribulations of the pet care industry firsthand, Anne-Marie's advice on how to best utilize Time To Pet's QuickBooks Integration is essential for anyone interested in integrating their Time To Pet account with QuickBooks Online.
Didn't have the chance to attend? Not a problem! You can catch the recording in your own time by completing the form on our blog post about the event here to gain access. Keep your eyes peeled for more exciting webinars to come and thank you to Anne-Marie again for sharing your insightful advice with us!
Time To Pet's Website Builder
We are thrilled to introduce Time To Pet Websites! Our new, intuitive, and affordable website builder is designed exclusively for pet care businesses and is available to both In-Home and Facility customers. With Time To Pet Websites, you can create and manage a single-page site to showcase your services, introduce your team, and help pet parents get in touch with you.
To get started, navigate to the homepage of your Admin Dashboard and select My Website from the navigation menu on the left side of the screen. A new tab will open, launching DaySmart Pro Tools (no separate login needed). From there, you will be prompted to answer a few quick questions about your business, and then our AI Assistant will take over to put together your website in under ten minutes. After it's done, you'll be dropped into the Simple Editor where you can customize everything to your heart's content!
And that's it! In under 10 minutes, your website will be ready to go. Start creating and securing new clients today for only $15/month! But first, check out our sample website here to see what’s possible and review our Time To Pet Websites help article for more information.
"Lifelong Fans: Strategies to Turn One-Time Clients into Regulars" Webinar
In December, we hosted Lifelong Fans, a webinar created specifically for pet care professionals looking to turn one-time clients into loyal, recurring regulars. Hosted by the incredible founder of DogCo Launch, Michelle Kline, she shared her experiences in transforming the state of her business throughout the pandemic and how others can do the same. If you're looking to start the New Year off just right for you and your business, we would encourage you to give it a watch! Whether you're an established company or just getting your feet wet, the strategies and advice Michelle offers will help you double your profits, grow your time, and build a thriving business model that clients can't get enough of.
Didn't have the chance to attend? Not a problem! You can catch the recording in your own time by completing the form on our blog post about the event here to gain access. Keep your eyes peeled for more exciting webinars to come and thank you to Michelle again for sharing these solid strategies with us!
DaySmart Payroll
In addition to our website builder, Time To Pet is thrilled to introduce another add-on soon to be available for everyone who uses our platform: DaySmart Payroll! DaySmart Payroll is a full-service payroll solution that integrates into our software, allowing you to manage invoicing, communication with clients, and payroll processing all within Time To Pet.
Our existing suite of tools and reporting we have available to help with payroll calculation work seamlessly alongside DaySmart Payroll, ensuring minimal disruption to your current processes. It also supports hourly, commission, and contractor pay, as well as bonuses, tips, reimbursements, and adjustments for part-time or seasonal staff. It's got everything you could want in one simple package!
To learn more about DaySmart Payroll and how it can work for your company, review our help documentation here: DaySmart Payroll. You can also join the payroll waitlist here!
In-Home Updates
Deposits
We're excited to announce that our highly anticipated Deposits feature has been released to our In-Home platform! Released to our Facility customers back in Q3, we are thrilled to be able to share this feature with each and every one of our customers.
Deposits in Time To Pet are a powerful way to secure booking streamline your business. By collecting a portion of the service cost upfront, you reduce no-shows, improve cash flow, and set clear expectations with clients from the start. Deposits can be applied as a fixed amount or percentage for any service, and they're collected automatically through the Client Portal when clients submit their requests and you approve them onto the calendar, making it easier than ever to run a professional, reliable, and client-friendly pet care business.
To get familiar with this feature and set up deposits for your own services, check out our help documentation here: Deposits.
Facility Updates
Package Expires Setting
A small but mighty update has arrived for Packages within our Facility platform! Previously, when creating a package, you could choose the last day that services could be redeemed against a package or whether needed to be used with the same day, week, or month. While useful for dog walking services, this can be trickier when using our Packages feature for Facility-based services like daycare. To address this, we have added a brand-new setting called Package Expires!
Enabling this option for your Package allows you to choose an expiration date for a set number of days after a package has been added to a client's account. For example, if you offer a package for two weeks' worth of boarding services at a reduced price, you can set the package to expire 183 days (approximately six months) after the client has added it to their account to encourage them to make full use of the services they purchased through their package. If you offer daycare packages, you could also choose to set the expiration for a shorter period, e.g. 30 days, depending on your preferences:
For more information on this feature and setting up Packages for your business, see our help documentation here: Facility: Packages.
Mobile App Updates
Additional Admin App Actions – Create And View Your Company's Services List!
As our Mobile Development Team continues to work to improve App performance for staff and clients alike, we're also dedicated to bringing more power to the Admin App! For the first update that we want to highlight, Admins can now add or edit specific Services in their Services List, straight from their Time To Pet Mobile App. This means you can react in the moment: spin up a seasonal add-on during a busy weekend, fix a typo before it causes confusion, pause a service that's temporarily unavailable by hiding it from the list, or tweak offerings between appointments without heading back to your desk.
Both Admins and Office Managers with the correct permissions will have access to the Admin Services section of the Mobile App. To access your company's Services List in the Mobile App, navigate to the main navigational menu by tapping the three horizontal bars on the upper left-hand corner of the Mobile App. From here, select where it says Admin Services:
From the Services section of the Mobile App, you can view a complete list of your company's Services and current Service Groups. To add a new service or manage your existing Service Groups, tap on the plus sign in the upper right-hand corner of the screen:
Making updates from your Mobile App keeps your Services List accurate everywhere clients see it, reduces booking errors, and helps your team stay in sync, even on the go. It’s faster, simpler, and more flexible for real life. This release also lays the groundwork for even more Admin features coming to the app, so you can manage more of your business wherever you are. For more information on managing your business from your Mobile App, see our Best Practices For Using Time To Pet In The Field guide to see what other features are available.
